Health assessments that complete and code automatically
Transform paper forms and manual processes into intelligent, interactive assessments that automatically code responses, coordinate care, and communicate with patients.
Your members won't fill out forms, but they'll engage with Cara. Through voice calls, SMS, web, or any channel they prefer. With vision AI that analyzes home photos for unreported conditions. All automatically coded for 3x more RAF revenue.
Every step from outreach to outcome
Cara is the only platform that automates your entire assessment workflow
Capture
AI assessments with Voice & Vision
Code
Zero-touch processing at scale
Coordinate
From insight to action, automatically
Connect
Reach every patient, every channel, every eime
How Cara works
Set up your assessments
Cara adapts your existing paper-based or digital assessments into conversational AI experiences.
Cara reaches out persistently
Contacts members through voice calls, SMS, emails, and web. In their preferred language. Continuing until they respond.
Members complete assessments naturally
Members choose how to engage. Cara guides them conversationally, prompting for and analyzing photos when needed.
Every response gets coded
As members respond, Cara captures ICD-10, HCC, and SDOH codes automatically.
Care gaps trigger action
Identified needs create tasks, schedule interventions, and alert care teams.
Track your results
Monitor completion rates, RAF capture, and ROI through Cara's dashboard.
Built for organizations that can't afford missed assessments
From Medicare Advantage plans capturing RAF revenue to MCOs reaching hard-to-engage Medicaid populations, Cara transforms how healthcare organizations complete assessments and capture value.
Medicare Advantage Plans
Replace 15% HRA completion rates with 60%+ through voice AI that seniors actually enjoy using. Capture RAF gaps in real-time, automatically code every response, and identify SDOH needs through home photo analysis.
Managed Care Organizations
Deploy voice AI in any language to complete LTSS evaluations, functional assessments, and care plans without field staff. Reach Medicaid members where they are—through phone calls, texts, or web.
Home Health
Agencies
Enable nurses to focus on care, not paperwork. Cara's vision AI evaluates fall risks, medication adherence, and home safety through guided photo capture, automatically documents everything.
Risk Adjustment
Vendors
Move from 20% to 70% assessment completion rates with AI that persistently engages members across every channel. Every conversation is automatically coded to CMS standards in real-time.
Care Management Companies
Manage 10x more patients with the same team. Cara conducts assessments 24/7, identifies every actionable item, triggers care protocols, and maintains continuous patient touchpoints.
Value-Based Care Organizations
Deploy continuous AI-powered assessments that detect deterioration early through voice pattern analysis and home environment changes. Automatically coordinate preventive interventions.
ROI that delivers from day one
Measurable impact across every metric that matters to your organization
Transform your member experience
Cara meets members where they are, speaks their language, and respects their time—turning assessment completion from a burden into a conversation.
Members actually want to complete assessments
Your members can simply talk naturally with Cara instead of struggling through 100-question forms. They choose their preferred language, share photos of their home when needed, and complete assessments in under 15 minutes—with completion rates jumping from 15% to over 60%.
Immediate help, not endless waiting
The moment Cara identifies a fall risk, medication issue, or care need during an assessment, your care coordination begins automatically. Members receive same-day callbacks, scheduled services, and proactive outreach—no more waiting weeks for someone to review their forms.
24/7 access in every channel
Your members reach Cara whenever they need—through phone calls at midnight, texts during lunch, or web chat on weekends. They get instant answers about benefits, appointment scheduling, and care questions without navigating phone trees or waiting on hold.
Dignity through technology
Instead of intrusive home visits or repetitive questions from multiple care teams, your members interact with consistent, respectful AI that remembers their preferences, speaks their language, and guides them through health tasks with patience—preserving their independence while ensuring their safety.
Security & compliance
Enterprise-grade protection for healthcare's most sensitive data
HIPAA Compliant
Full HIPAA compliance with signed BAAs for all clients. End-to-end encryption for all PHI in transit and at rest, with comprehensive audit logs for every access and action.
Zero-Trust Architecture
PHI never persists on edge devices. All voice and image processing occurs in isolated, encrypted environments with automatic data purging after processing.
Consent & Privacy First
Explicit member consent captured before any recording or photo capture. Biometric data and voice prints are immediately deleted after assessment completion. Full GDPR and state privacy law compliance.
Meet our founder
From house calls, to AI calls
Dr. Renee Dua transformed healthcare access by founding Heal, the pioneering doctor house call service that proved patients get better care at home. After seeing how technology could bring doctors to patients' doors, she recognized AI could go even further—conducting assessments, coordinating care, and communicating with millions simultaneously. Today, Cara embodies her vision of infinitely scalable, deeply personal healthcare—bringing a compassionate AI presence into every home, speaking every language, available 24/7.
Get in touch
Frequently asked questions
Cara conducts assessments in over 30 languages with native-level fluency. Members can switch languages mid-conversation, and all responses are coded to English standards for your systems while maintaining the original language for documentation.
Cara seamlessly escalates to your care team when needed. Complex medical questions, emotional distress, or member requests trigger warm transfers to available staff, with full context from the AI conversation provided instantly.
Photos are processed in real-time and immediately deleted after analysis. No images are stored permanently. Members explicitly consent before each photo, and can opt for voice-only assessments at any time.
Yes. Cara can digitize any paper or electronic assessment you currently use. We'll map your exact questions, scoring logic, and workflows into Cara's conversational AI within 2 weeks.
Basic deployment takes 48 hours. Full customization including your specific assessments, branding, and system integrations typically takes 2-4 weeks.
Clients consistently see 3-5x improvement in completion rates. Medicare Advantage plans typically go from 12-15% to 55-65%. Medicaid populations see 8% to 35%+. We guarantee minimum 2x improvement.
No. Cara works through any phone call, text message, or web browser. Members can complete assessments on their existing devices without downloading anything or creating accounts.
Cara achieves 97% accuracy on ICD-10 and HCC coding, exceeding human coder performance. Every code includes confidence scoring and source documentation for easy validation and audit compliance.
Cara updates instantly. Add questions, modify workflows, or adjust scoring logic through our admin portal. Changes deploy immediately without any downtime or technical work.
Per-member-per-month or per-assessment pricing available. Volume discounts start at 5,000 members. Most clients see positive ROI within 60 days through increased RAF capture alone. Custom pricing for enterprise deployments.